AI in the UK workplace is advancing rapidly, but many employees feel ill-equipped to keep pace with its evolution, according to a new report from Henley Business School.
The study, which surveyed over 4,500 professionals across nearly 30 sectors, found that while 56% of UK full-time workers are optimistic about artificial intelligence, 61% feel overwhelmed by the pace at which the technology is developing. This highlights a growing gap between technological advancement and employee readiness.
Workforce Lacks Training to Embrace AI Tools
Professor Keiichi Nakata, Director of AI at The World of Work Institute, said the research confirms that many UK employees are open to using AI, but simply lack the necessary support. “Companies must do more to equip staff with hands-on experience and clear policies,” he stated.
The findings show that nearly 25% of employees say their employers are not providing adequate training or guidance. Furthermore, three in five respondents would use AI more regularly if sufficient training were made available.
AI Could Boost Productivity—If Support Improves
Professor Nakata emphasised that AI has significant potential to reduce repetitive tasks, streamline operations, and allow workers to focus on more meaningful responsibilities. However, he cautioned that the current lack of support structures could undermine AI’s benefits for productivity and employee satisfaction.
The study warns that without stronger internal strategies and employee training programmes, British businesses may fail to harness AI’s full potential, despite workers’ willingness to adapt.
